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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Virginia Herrera

April 9, 2024

5  out of  5 rating by Virginia Herrera
"I am so so appreciative that Jody Rawls was sent my way! Oh my goodness because my previous insurance was extremely high and I was not able to afford anymore! I was so hesitant in making the move just because of starting over after so many years! Praise God Jody made it as smooth as possible! And we finally got it all together and I am so happy & in peace 🙌"
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Jay MacLeod

March 18, 2024

5  out of  5 rating by Jay MacLeod
"Great agent. I have been with State Farm for over 30 years"
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December 4, 2023

5  out of  5 rating by knelson39
"I can’t compliment Jody Rawls enough for all of his help! He’s professional, courteous, and explains everything in language I can understand. We’ve been with State Farm for over a year and I’ve never been happier. Jody, Rick, and the entire staff go above and beyond to help their clients."
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Bill Henderson

November 2, 2023

1  out of  5 rating by Bill Henderson
"Was very disappointed in the communication from this office. Specifically Ricks attitude towards customers. In person an in other forms of communication. just look at how he responded to the other customer review who had an issue with his office. Had my policy cancelled without notifying me of anything and let me drive around without insurance for a week before there snail mail letter got to me. A week after cancelation. Was told I have input faults/incorrect information only after I called them about this issue. If that's the case maybe try and confirm the information with your customer before you cancel there insurance leaving them and there family with no coverage. Had we had a major accident me and my kids would have been unisurance and left to fend for our selfs with the legal and physical damages. If u enjoy checking in to make sure you still have insurance every time you go out for a drive this is your place! Will be going to Farm B. Insurance they will match the rates here with more coverage for your family in case of an accident. Highly recommend."
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Jessica Herrera

October 27, 2023

5  out of  5 rating by Jessica Herrera
"I was with progressive with only auto and thanks to Jody Rawls he helped me switch over. I went to a cheaper auto rate & added life insurance as well. Jody was very helpful in helping me choose life insurance and very kind. Thank you Jody"
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deince coinson

October 11, 2023

5  out of  5 rating by deince coinson
"I talked to Jody this morning and he was so friendly and helpful in helping me in adjust my policy to get my monthly payment down a little to where it is more affordable for me!!! I really appreciated that!!😄"
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God and Country

September 22, 2023

5  out of  5 rating by God and Country
"Awesome staff! Araina is very knowledgeable, answered all my questions, addressed all my concerns, and is super sweet. As a result, I switched over my home, auto, and motorcycle insurance to State Farm."
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Kylie Chestnut

September 22, 2023

5  out of  5 rating by Kylie Chestnut
"I called the other day and spoke with Araina on the phone and she was amazing she answered all my questions and made sure I fully understood her answers!"
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Jack Dennis

September 18, 2023

1  out of  5 rating by Jack Dennis
"Canceled my policy after insuring me for 3 months. Payments were on time and didn’t give proper notice. No help from State Farm or Mr. Drew whatsoever. Didn’t give any written documentation of policy from underwriter until after cancellation date. Don’t appreciate accusations from assistant and canceling my policy without notice. My issues still haven’t been resolved in any matter."
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Carol Borchelt

September 15, 2023

5  out of  5 rating by Carol Borchelt
"Agent Rick Drew spent a good amount of time explaining details of our policies. He was very helpful and personable. He introduced us to the staff, all personally trained and certified."
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Luke Manning

September 11, 2023

5  out of  5 rating by Luke Manning
"Jody is very good at his job and definitely tries to get you the best rate possible snd is upfront avkhr everything. His customer services skills were awesome and he answered all my questions without hesitation. Glad to be one of his customers"
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darlene Newton

September 8, 2023

5  out of  5 rating by darlene Newton
"Jody Rawls is very professional and generous with his time in helping me navigate changes. I am very grateful for his listening and kindness. Thank you!"
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Tyler Hughes (KitCatKing)

August 16, 2023

5  out of  5 rating by Tyler Hughes (KitCatKing)
"Great customer service and awesome people. Ariana made things simple and easy. Good group to work with"
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Larissa Varella

July 14, 2023

5  out of  5 rating by Larissa Varella
"Super friendly staff. They took the time to help me find better coverage and actually save money in the process."
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Araina Esquivel

July 14, 2023

5  out of  5 rating by Araina Esquivel
"Super friendly staff!"
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Christian Richards

June 16, 2023

5  out of  5 rating by Christian Richards
"Excellent customer service and responds immediately!"
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Oscar T

June 14, 2023

5  out of  5 rating by Oscar T
"Rick is very professional and a great pleasure to work with! He will hook you up and make sure you are taken care of!"
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Mario Udave

June 14, 2023

5  out of  5 rating by Mario Udave
"Great agency always available when needed quick response rate"
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Jack McKendrick

June 14, 2023

5  out of  5 rating by Jack McKendrick
"Rick has always been very responsive, thorough and patient! He and his staff are a true pleasure to deal with!"
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Jody Rawls

June 14, 2023

5  out of  5 rating by Jody Rawls
"10/10 Rick and his team are the BEST at what they do. Not only does he make sure his staff are thoroughly versed in their knowledge of insurance, but takes the extra step in helping you feel assured by educating customers on options for protecting your family. Love this guys work ethic and compassion! Keep up the good work!"
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Chellby Hardin

June 14, 2023

5  out of  5 rating by Chellby Hardin
"Amazing person to work with !! Really great with his clients and prioritizing their needs with satisfaction."
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Robert R.

June 14, 2023

5  out of  5 rating by Robert R.
"Rick and his team were a great help to me with getting my insurance policy, all of them are very kind and respectful."
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Mark oja

August 4, 2022

5  out of  5 rating by Mark oja
"My mom just passed and had let her insurance lapse. I called Hermes her Previous insurance agent and they wouldn’t insure her home. I called Rick and in 15 minutes I had a policy and was covered!! I live in Oregon so what a relief!! I strongly recommend this agent."
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Cody Robbins

July 21, 2022

5  out of  5 rating by Cody Robbins
"Brittni helped me get a quote without even knowing that I would be eligible for one we sat down an she helped me understand some of what I was able to get thru state farm an I thought I'd be paying an arm an a leg for as old as my truck is an my age but definitely gonna make the switch"
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Lana Hogan Cochran

July 19, 2022

5  out of  5 rating by Lana Hogan Cochran
"I was gathering quotes on life insurance and received fast professional service from Rick and Ms. Appling. If you have insurance questions or needs I highly recommend this team!"